I'm currently a user researcher at Salesforce.com, where i work to ensure our tools support human efforts, autonomy, and dignity in the workplace. I am an advisory member of the salesforce COuncil for Ethical and Humane use and i coordinate volunteer and probono activities for the user experience team.
I recently completed my masters at the UC berkeley school of information where I FOCUSed ON USING QUALITATIVE UX RESEARCH, DESIGN REsearch, AND DATA TO HELP ORGANIZATIONS AND PEOPLE ACHIEVE THEIR GOALS AND INCREASE THEIR IMPACT IN SUSTAINABLE, SCALABLE, AND ETHICAL WAYS.
Previously I worked as a Salesforce Administrator and Solution Architect for Room to Read, an International Development Non-Profit that works to increase access to education, spread literacy, and decrease global gender inequality by helping girls go to and stay in school. At Room to Read I conducted user experience research with our staff in the field to design, develop, and implement solutions that supported them to be more effective and enabled the organization to have a greater impact.
Learning how to do this work on the job was hugely beneficial and helped me discover a passion for gathering and synthesizing information from users to support a user-centered design process. I decided to go back to school to focus on learning research methods and practices in a structured and intentional environment.